giorgio mammoliti

We Built This City by Blocking Trolls

Calgary.ca earned some attention this week for being transformed into what a press release deigned to claim is the "first search-based website in Canada."

The venture is powered by Google Search Appliance, even though the home page looks more like rival engine Bing, with the search bar augmented with large photos of the resurgent city.

Indeed, the effort combined Microsoft Share Point software with other Google tools, and was highlighted on the promotional blog for the Search Appliance. Predictably, the new format was motivated by complaints that would be familiar to anyone who ever wrestled with a government website.

While the launch fit into the outreach narrative threaded by Calgary mayor Naheed Nenshi, his Toronto counterpart was exposed for being trigger-happy on Facebook — even if Rob Ford has delegated social media management to others in his office.

Questioning the fact that Ford showed up to dance in his dress pants at the Caribbean Carnival, while steering clear of anything to do with Pride week, was not welcome on the wall. Asking for answers about his behaviour is apparently enough to have your "like" undone.

Amidst the other communication-related shenanigans surrounding Toronto City Hall, though — including a Ford administration support group on Facebook where the administrator, city councillor Giorgio Mammoliti, promised to block the input of any communist he could smell — the idea that the elected leader of the city would stifle discussion from citizens couldn't stir up any new outrage.